Our terms and conditions
Please read these terms carefully before you book your course with us
These terms tell you who we are, how we will provide workshops and programmes, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, or they require any changes, please contact us to discuss.
There are separate terms and conditions for bespoke and consultancy work.
Please see the separate usage policy for LinkedIn Learning
In these terms and conditions:
- “POD”, “we” or “us” means People & Organisational Development, which forms part of the University of Oxford
- “Applicant” means an individual who has submitted a booking form for a course
- “Participant” means an individual who has a confirmed place on a course
- “Booking form” means the booking form in the online course booking system
- “In Writing” means by letter or email
POD courses can be booked by all staff employed by the University of Oxford or one of its colleges.
Applicants should complete the online booking form to book their place, at which point a contract will come into existence between you and us.
Applicants must ensure that they have completed any pre-course activities as set out in the course description.
At the time of booking, applicants must confirm that they agree to our terms and conditions.
If a course is full applicants can join a waiting list. Applicants should cancel their waiting list place if at any stage it is no longer required.
Applicants will be contacted by email if a place becomes available. Places sometimes become available at short notice due to late cancellation by participants.
COMMUNICATIONS ABOUT YOUR BOOKING
Acknowledgement of the booking and joining instructions will be sent via email to the address attached to the participant's Oxford Single Sign On.
CHANGES TO THE COURSES
We may make changes to the courses to implement minor adjustments or improvements prior to the delivery of the course.
There are no charges for places on POD courses. Any exceptions will be documented within the course descriptions found on the website.
CANCELLATIONS AND ATTENDANCE
If at any stage a participant finds that they cannot attend a course, the course place must be cancelled. Ideally, at least three full working days’ notice should be given as this gives another applicant enough notice to attend.
CANCELLATION OF A COURSE PLACE BY A PARTICIPANT
Course places must be cancelled online.
Even if a participant finds they cannot attend at the last minute, they must still contact the courses office as we can often still fill the place. In these circumstances, please telephone 01865 (2)86808 or email firstname.lastname@example.org
CANCELLATION OF A COURSE BY THE COURSE PROVIDER (POD)
On occasion, unforeseen circumstances may require POD to cancel a course. In such circumstances the course providers will give as much notice as possible and endeavour to organise another course date.
If a participant repeatedly fails to attend a course, then POD reserve the right to refuse participation on future courses.
TRANSFERS AND SUBSTITUTIONS
Transfers and substitutions are not normally possible. Participants should cancel a place and rebook.
Participants can manage their bookings entirely online using the Accessplanit booking system. The following features are available:
- Check courses you have booked and status of booking (confirmed/waiting list)
- Cancel a booking
- History of course attendance
- Record of Attendance
An online record of course bookings is available in Accessplanit under the section My Dashboard.
A certificate will be emailed after attending a course. The certificate of attendance can be used as part of an attendee’s personal development portfolio as a record of skills development.
It is the responsibility of course participants to ensure that records of their course attendance are obtained before they leave the University as it is not always possible to supply these retrospectively.
Information about special arrangements for our courses is available on our accessibility page.
The location of each course is shown in the confirmation and reminder emails. Most courses take place in the 2nd Floor Seminar Room at Littlegate House, 16/17 St Ebbes, Oxford, OX1 1PT however locations do vary so please do make careful note of the location of the course you are attending.
Participants should arrive 15 minutes prior to the advertised start time. This will ensure you have sufficient time to book in.
Courses start promptly at the advertised time. If a participant is delayed we ask that they contact the POD to advise us. In these circumstances, please telephone 01865 (2)86808 or email email@example.com.
If a participant is unable to stay for the duration of the course this must be discussed with the course administrator prior to the day or with the course facilitator/ trainer on the day.
For multi-session courses, participants must attend all sessions. The certificate will be emailed after the final session.
REFRESHMENTS AND LUNCH
Refreshments are available for half and full day courses. For full day courses lunch will also be provided. Participants are asked to notify the course administrator with dietary requirements at least 3 days before.
We cannot accept responsibility for any items lost or mislaid on University premises.
Any items found will be taken to POD lost property.
MOBILES, TABLETS AND LAPTOPS
POD recognise you may need to keep your phone on during a course in case of urgent calls, and we welcome the use of laptops and tablets for note-taking.
For all other purposes, POD request that you do not use phones, tablets or laptops during the course as their use will detract from your learning and can be disruptive to other participants. We do of course have regular breaks when you can access your devices if you wish.
Participants will be sent an online evaluation survey after the course which allows feedback to be submitted anonymously.
HEALTH AND SAFETY
Participants must adhere to the University’s health and safety procedures and policies. Smoking is not allowed in any part of the building.
COPYRIGHT OF RESOURCES
The University of Oxford takes copyright seriously. Some of our materials are available under an open educational resource licensing agreement but others are not. Before reusing or distributing any of our materials please contact POD.